Privacy Policy

Nov 19, 2025

Privacy Policy

This Privacy Policy explains how Absher Travels & Tours collects, uses, stores, and protects information when you visit or use our website, www.absher.com.pk, and when you use our travel services.

 

We respect your privacy and are committed to protecting the personal information you provide to us. This policy explains what information we may collect, why we collect it, how it may be used, and the choices available to you.


Information We Collect

We may collect information that you provide to us when you use our website, search for travel services, make a booking, create an account, contact us, or otherwise interact with our services.

 

Depending on the service you use, this information may include:

 

  • Full name
  • Email address
  • Phone number
  • Billing or contact information
  • Passport or travel document information where required for a booking
  • Date of birth and passenger information where required
  • Travel dates, destinations, flight and accommodation details
  • Booking and transaction information
  • Information you provide when contacting our support team
  • We only request information that is reasonably necessary to provide, manage, or support the travel services you request from us.


Payment Information

When you make a payment through our website or through a payment service provider, payment information may be processed by the relevant payment provider.

 

Depending on the payment method used, payment providers may collect and process information such as card details or other payment information in accordance with their own privacy policies and security practices.

 

We do not intend to use your payment information for purposes unrelated to processing or supporting your transaction.


Non-Personal Information

When you visit our website, certain technical information may be collected automatically. This may include information such as your browser type, device type, operating system, IP address, general location information, pages visited, and information about how you interact with the website.

 

This information may be used to understand website usage, identify technical issues, improve website performance, and provide a better user experience.


Cookies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences such as language and currency, maintain user sessions, support flight searches and bookings, and improve website performance.

 

We may also use analytics or similar technologies in the future to understand how visitors use our website and help us improve our services.

 

For more information about how cookies are used, please refer to our Cookie Policy.


How We Use Your Information

Absher Travels & Tours may use the information we collect for purposes including:

 

  • Processing and managing travel bookings
  • Providing flight, hotel, Umrah, holiday, transfer, group, and other travel services
  • Communicating with you about your booking or enquiry
  • Providing customer support
  • Confirming and managing payments and transactions
  • Providing important updates about your travel arrangements
  • Responding to questions, requests, and complaints
  • Maintaining and improving our website and services
  • Detecting, preventing, and addressing technical or security issues
  • Understanding how visitors use our website
  • Complying with applicable legal or regulatory requirements


Travel and Booking Information

When you make a travel booking, certain information may need to be shared with airlines, hotels, transportation providers, travel suppliers, payment providers, or other relevant service providers in order to arrange and deliver the services you have requested.

 

For example, passenger information may need to be provided to an airline or other travel supplier to issue a ticket or complete a booking.

 

We aim to share only the information reasonably required to provide or manage the requested travel service.


Sharing Your Information

We do not sell or rent your personal information to third parties.

 

We may share relevant information with trusted service providers and business partners when necessary to provide the services you request. These may include:

 

  • Airlines and flight service providers
  • Hotels and accommodation providers
  • Transportation and transfer providers
  • Payment and transaction service providers
  • Technology and website service providers
  • Customer support providers
  • Professional or legal advisers where necessary
  • We may also disclose information where required to comply with applicable laws, legal proceedings, government requests, or to protect the rights, safety, and security of our customers, business, website, or others.


How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

 

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that information transmitted over the internet may carry some level of security risk.


How Long We Keep Your Information

We may retain personal information for as long as reasonably necessary to provide our services, manage bookings and transactions, maintain business records, resolve disputes, comply with applicable legal or regulatory requirements, and protect our legitimate business interests.

 

The length of time information is retained may vary depending on the type of information and the reason it was collected.


Marketing and Communications

We may contact you regarding your bookings, enquiries, transactions, account, or other services you have requested from us.

 

Where we send promotional or marketing communications, we will provide appropriate options to stop receiving such communications where required or applicable.

 

You may contact us if you no longer wish to receive promotional communications from us.


Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

 

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.


Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights regarding the personal information we hold about you. These may include requesting access to your information, asking for inaccurate information to be corrected, or requesting deletion where applicable.

 

If you would like to make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.


Children's Privacy

Our website and travel services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing a requested travel service.

 

Where information about a child is required for a travel booking, it should be provided by a parent, guardian, or other person legally authorized to provide that information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, business practices, or applicable requirements.

 

Any updates will be published on this page. We recommend checking this page periodically to remain informed about how we handle personal information.


Contact Us

If you have any questions about this Privacy Policy, how we handle your information, or your privacy-related requests, please contact Absher Travels & Tours through the contact details available on www.absher.com.pk.

 

Absher Travels & Tours

Website: www.absher.com.pk