Terms of Use
These Terms of Use govern your access to and use of the Absher Travels & Tours website, www.absher.com.pk, and the travel services available through our website.
The website is provided to help customers search for travel services, view available options, make legitimate bookings, and access information about flights, hotels, Umrah packages, holidays, transfers, and other travel services offered through Absher Travels & Tours and our travel partners.
By accessing or using our website, making a booking, creating an account, or contacting us regarding our services, you agree to these Terms of Use. Please read them carefully before using our website or making a booking.
If you do not agree with these Terms of Use, you should not use our website or make bookings through our website.
We may update these Terms of Use from time to time. Any updated terms will be published on this page, and your continued use of the website after changes are published constitutes acceptance of the updated terms.
Use of the Website
By using our website, you confirm that:
1. You are legally capable of entering into a binding agreement.
2. You will use the website only for legitimate travel searches, enquiries, bookings, and other lawful purposes.
3. Any information you provide to us is accurate, complete, and up to date.
4. If you make a booking for another traveler, you are authorized to provide their information and make the booking on their behalf.
5. You will ensure that all travelers included in a booking are aware of the relevant booking conditions, travel requirements, restrictions, and applicable supplier terms.
6. You will provide accurate passenger information, including names, dates of birth, passport details, and other information where required. Incorrect information may result in additional charges, booking changes, denied boarding, or cancellation.
7. If you create an account with us, you are responsible for keeping your login details secure and for all activity carried out through your account.
8. You will comply with all applicable laws, regulations, airline requirements, immigration rules, visa requirements, and travel restrictions.
We reserve the right to restrict, suspend, or terminate access to our website or services where we reasonably believe that these Terms of Use have been violated, fraudulent activity has occurred, or the website or services are being misused.
Travel Bookings
When you make a booking through our website, you are entering into a transaction for the travel service selected by you.
Depending on the service, the booking may be subject to additional terms and conditions imposed by the relevant airline, hotel, travel supplier, transportation provider, tour operator, or other service provider.
These supplier terms may include rules relating to:
We recommend reviewing the applicable conditions before completing your booking.
Prices and Availability
Travel prices and availability can change at any time due to factors such as supplier availability, demand, travel dates, exchange rates, taxes, fees, and other supplier or market conditions.
The price displayed during a search may change before a booking is completed.
A booking and its price are only considered confirmed once the booking has been successfully completed and the applicable confirmation has been issued.
Where applicable, taxes, service charges, supplier fees, and other charges may be included in or added to the displayed price depending on the service and booking stage.
Payments
Payments must be made using the payment methods made available by Absher Travels & Tours or the relevant payment provider.
You are responsible for providing accurate payment information and ensuring that sufficient funds are available to complete your transaction.
A booking may not be confirmed if payment is unsuccessful, incomplete, reversed, or declined.
Payment processing may be handled by third-party payment providers. Their own terms and privacy policies may apply to transactions processed through their services.
Cancellations, Changes and Refunds
Cancellation, amendment, and refund conditions vary depending on the travel service and the applicable supplier.
Some bookings may be refundable, partially refundable, changeable for a fee, or completely non-refundable.
Where a refund is permitted, the amount and processing time may depend on the supplier, payment method, applicable fees, and the circumstances of the cancellation.
Absher Travels & Tours cannot guarantee a refund where the relevant airline, hotel, supplier, or service provider does not permit one.
Customers should review the applicable booking conditions before requesting a cancellation or amendment.
Travel Documents and Visa Requirements
You are responsible for ensuring that you have all documents required for your journey.
Depending on your destination and circumstances, these may include:
Absher Travels & Tours may provide general travel guidance or assistance, but we cannot guarantee that a visa or entry permission will be granted.
Flights and Airline Services
Flight schedules, fares, baggage allowances, seat availability, aircraft types, and other flight information are provided based on information available from the relevant airline or travel supplier.
Airlines may change flight schedules, routes, departure times, aircraft, baggage rules, or other conditions after a booking has been made.
If an airline changes or cancels a flight, the applicable airline rules and procedures will generally determine the available options.
Customers should ensure that the contact information provided during booking is accurate so that important travel updates can be communicated where applicable.
Hotels and Accommodation
Hotel availability, prices, room types, facilities, policies, and other accommodation information are provided based on information from the relevant property or supplier.
Hotel policies may vary, including policies relating to check-in, check-out, deposits, additional guests, children, cancellations, and additional charges.
Customers are responsible for reviewing the applicable accommodation conditions before completing a booking.
Umrah and Religious Travel Services
Umrah packages and related services may be subject to specific requirements imposed by Saudi authorities, airlines, accommodation providers, transportation providers, and other relevant suppliers.
Travelers are responsible for ensuring that they meet all applicable passport, visa, health, and entry requirements for Umrah travel.
Package inclusions, accommodation, transportation, flights, and other services will depend on the specific package selected and confirmed at the time of booking.
Any changes or cancellations to Umrah services may be subject to the terms and conditions of the relevant suppliers and applicable authorities.
Prohibited Activities
You agree not to use our website to:
Website Content
The content available on our website is provided for general travel and booking purposes.
We make reasonable efforts to ensure that information displayed on the website is accurate and up to date. However, travel information, prices, availability, schedules, policies, and supplier information can change.
We do not guarantee that every piece of information displayed on the website will always be complete, accurate, current, or available.
Website content, including text, images, logos, graphics, designs, software, and other materials, may belong to Absher Travels & Tours or our respective suppliers and partners.
You may use booking confirmations, itineraries, and other documents provided to you for your personal travel purposes. You may not reproduce, modify, distribute, sell, or commercially exploit our website content without prior written permission.
Third-Party Services
Our website may provide access to services or information supplied by third parties, including airlines, hotels, payment providers, transportation companies, tour operators, and other travel suppliers.
These third parties may have their own terms, conditions, policies, and requirements.
Absher Travels & Tours is not responsible for terms or policies imposed directly by third-party suppliers where those matters are outside our control.
Fraud and Misuse
If we identify or reasonably suspect fraudulent activity, unauthorized use, abuse, suspicious transactions, or violations of these Terms of Use, we may take appropriate action.
This may include cancelling or restricting bookings, suspending or terminating accounts, restricting access to the website, or refusing future transactions.
Where appropriate, we may also report suspected fraudulent or unlawful activity to relevant authorities or take legal action.
Customers may contact our support team if they believe that a booking or account has been incorrectly restricted or cancelled.
Limitation of Responsibility
Absher Travels & Tours acts as a travel service provider and, where applicable, an intermediary between customers and third-party travel suppliers.
Airlines, hotels, transportation companies, tour operators, and other suppliers are responsible for delivering the services they provide.
We are not responsible for circumstances outside our reasonable control, including airline schedule changes, cancellations, delays, weather conditions, natural disasters, government restrictions, strikes, airport closures, immigration decisions, or other events beyond our control.
Nothing in these Terms of Use is intended to remove or limit any rights or protections that cannot legally be excluded under applicable law.
Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information.
You should immediately contact us if you believe that your account has been accessed without authorization or that your account information has been compromised.
We may suspend or terminate an account where we reasonably believe that it has been used fraudulently, unlawfully, or in violation of these Terms of Use.
Intellectual Property
All website content, branding, logos, designs, graphics, text, software, and other materials provided by Absher Travels & Tours are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, transmit, sell, or otherwise exploit our website content without prior written permission, except where permitted by law.
Changes to These Terms
Absher Travels & Tours may update these Terms of Use from time to time.
Updated terms will be published on this page. Your continued use of the website or services after an updated version has been published constitutes acceptance of the revised Terms of Use.
If you do not agree with the updated terms, you should stop using the website and our services.
Contact Us
If you have any questions regarding these Terms of Use, your booking, or our travel services, please contact Absher Travels & Tours through the contact details available on our website.
Absher Travels & Tours
Website: www.absher.com.pk
